A leader with extensive Offshore & Onsite delivery experience in multiple Information Technology & Security Functions in the BFSI, BPO, Retail, and Telecom sectors.
Identified, Evaluated & Implemented Cloud cybersecurity solutions in the area of DLP, VA/PT, WAF, E-Mail Security, BEC, Endpoint Protection, Cloud Security.
Led efforts on IT security policies creation, audit & certification on ISO27001
Digital strategist and Digital transformation leader especially in the area of Field force & customer servicing (internal & external).
Setup Fully Digital NBFC – integrated eSign, eNACH, Banks, Payment Gateways for employees onboarding, client onboarding, disbursements & collections – Reduced disbursement time to 1 day from 7day earlier.
Delivered mobile/web apps related to Customer & Channel partners onboarding & self-service, field force automation, real-time monitoring & Employee self-help tools